About Pulse RPA®

Pulse RPA® delivers unparalleled efficiency by automating repetitive processes that once took hours of time for staff to complete. Councils can further streamline their operations, ensuring greater accountability, and enhancing service delivery to its residents.

It utilises Robotic Process Automation (RPA), also referred to as software robotics, which employs automation technologies to replicate the back-office responsibilities performed by human workers.

Robust Power Automate Flows

  • HMRC DEA
  • E-Billing - HBAA
  • Tell Us Once Notifications
  • Recovery Suppressions
  • Apply4.Online® Integration
  • Automated Trace Gone Away
  • CTR Forms & Migrations
  • Accounts Payable
  • Significant Age Report
  • EA Returns
  • Parking Tickets
  • Credits Process for Council Tax
  • Bad Numbers
  • DWP Notifications
  • SPD Reviews
  • Free School Meals
  • Write Offs
  • Direct Debit Returns

Unparalleled efficiency

Pulse RPA® has the ability to work 24 hours a day, 7 days a week, no breaks needed.

Endless potential

Since this solution can be used across all applications and services, it can do anything you task it to.

100% accuracy

With human error being out of the question, Pulse RPA® completes tasks without the risk of errors.

07 / 08 / 2025

"As a shared service operating under increasing financial and resource pressures, we needed a solution that could help deliver real increased collections, drive efficiencies by deploying RPA for some rules based tasks without compromising service outcomes. Pulse RPA® is helping us achieve these aims.

What has impressed us most is Ascendant’s ability to tailor a bespoke automation to our specific needs. From Housing Benefit Debt Recovery (HBDR) to Housing Benefit Award Accuracy (HBAA) reviews, they’ve helped us streamline complex, rule-based processes that previously consumed significant staff time. HBDR has so generated a time efficiency per Officer of 20 minutes per case and HBAA has so far reviewed 200 claims only requiring Officer intervention on 27 claims where a change in circumstances was reported.

Pulse RPA® has allowed us to reallocate staff to higher-value and more productive tasks, improve service delivery, and avoid costly outsourcing. Their expertise, responsiveness, and understanding of the challenges within local government make them an invaluable partner to us in our journey toward digital excellence."

Nick Ducatel IRRV
Assistant Director of Revenues & Benefits
Lewes District Council and Eastbourne Borough Council

Let's Automate It!

Contact support@ascendantsol.co.uk to begin the conversation.